Privacy Policy
The Customer Privacy Policy is our organization's policy regarding the handling of personal information of patients.(Note XNUMX)This defines the basic policy of(Hereafter, we will refer to the patient as the "customer").
The personal information referred to here is personal information as defined in Article 2, Paragraph 1 of the "Act on the Protection of Personal Information"(Note XNUMX)Refers to.
Note 1: Our organization (Medical Corporation Midtown Clinic) operates the following facilities: Tokyo Midtown Clinic, Tokyo Midtown Noage Dermatology and Plastic Surgery Clinic, Tokyo Midtown Dental Clinic, Tokyo Midtown Advanced Medical Research Institute, Midtown Clinic Ariake, Midtown Clinic Tokyo Bay, Nihonbashi Muromachi Mitsui Tower Midtown Clinic, Yamanakako Clinic
Note 2: Article 2 of the Act on the Protection of Personal Information (Act No. 57 of 2003) In this Act, "personal information" means information relating to a living individual that falls under any of the following items.
- The information in question can identify a specific individual based on the name, date of birth, or other description contained therein (including information that can be easily collated with other information and thereby identify a specific individual).
- Anything that includes a personal identification code
Policy regarding protection of personal information of patients
1. Collection of personal information
When the Association collects personal information of customers, it will do so in an appropriate manner.
XNUMX. Purpose of use of personal information
The Association uses the personal information of customers for the following purposes:
(1) Use within our association
- Provision of medical services
- Administrative work related to medical care, nursing care, workers' compensation insurance, and publicly funded medical care
- Management and operation of our organization. Accounting, bookkeeping, internal reporting, basic information for maintaining and improving medical services, cooperation with medical training, in-hospital case studies and system development for the purpose of improving the quality of medical care and returning medical information to society.
(2) Use as a business contractor
- Outsourcing of sample testing services, etc.
- Outsourcing of administrative work related to medical care, nursing care, workers' compensation insurance, and publicly funded medical care
- Outsourcing the maintenance and management of information processing systems
- Case studies and system development aimed at improving the quality of medical care and returning medical information to society
(3) Use as information
- Collaboration with other hospitals, clinics, pharmacies, visiting nurse stations, etc. For this purpose, registration of image information etc. in the data center
- Answers to inquiries from other medical institutions
- When requesting opinions and advice from external doctors for the treatment of customers, etc.
- Explanation of medical conditions to family members
- Submission of receipts to screening and payment institutions, screening and payment machines
- To respond to inquiries from medical institutions or insurers, and to make claims for medical care expenses related to medical care, nursing care, and workers' compensation insurance
- To submit receipts to administrative agencies regarding publicly funded medical care, to respond to inquiries, and to make claims for medical expenses regarding publicly funded medical care
- Notification of the results of health examinations, etc., entrusted to businesses, etc.
- Consulting or filing reports to professional organizations and insurance companies regarding medical liability insurance, etc.
- Provision of information to external auditing organizations
- Case studies and system development aimed at improving the quality of medical care and returning medical information to society
(4) Use for distributing information
- To distribute information from our organization, such as information on Health Screening centers and various specialized outpatient clinics
(5) To provide services, provide information, and improve services
- The personal information will be used to provide services (including point services; the same applies hereinafter in this section) provided by our Association, Resorttrust Co., Ltd., a group company of our Association's operational support company (Advanced Medical Care Co., Ltd.), as well as subsidiaries, affiliated companies, and affiliated medical institutions of Resorttrust Co., Ltd., to provide information regarding services, and as research and study material for the purpose of improving our services.
The Association will not use the personal information of customers beyond the scope of the above-mentioned purposes, except in the following cases.
- When consent of the customer is obtained
- When a separate purpose of use has been notified or publicly announced
- When the provision is required by laws and regulations, etc.
- Other cases permitted by law, etc.
3. Appropriate management of personal information
The Association will strive to keep the personal information of customers accurate and up-to-date, and to prevent leakage, loss, destruction, falsification, or unauthorized access to the personal information of customers. Even if the handling of personal information is entrusted to a third party outside the Association within the scope necessary to achieve the purpose of use, the Association will properly supervise the entrusted party to ensure that the personal information is managed safely.
4. When providing personal information to a third party
When the Association provides personal information of customers to a third party, it will do so only after obtaining the customer's consent, and only in the form of documents, film, electronic or magnetic means, verbally, or otherwise, limited to the data items necessary for each purpose, unless otherwise required by law.
*Notice to patients taking Grand HIMEDIC Club and HIMEDIC Midtown Course
5. Verification and disclosure of personal information
When the Association receives a request from a customer or a representative designated by government ordinance to confirm or disclose personal information, the Association will respond promptly and appropriately in accordance with the law and the Association's guidelines. Customers who wish to know how to accept such requests and the procedures for responding to such requests should contact the inquiry desk at No. 8 below.
6. Correction of personal information
When the Association is requested by a customer or a representative designated by government ordinance to correct, add, delete, suspend use, erase, or suspend provision to a third party of personal information because the content is not true, the Association will promptly begin an investigation into the reason for the request and respond appropriately in accordance with the law. Customers who wish to know how to accept such requests and the procedures for responding to such requests should contact the inquiry desk at No. 8 below.
7. Joint Use
(1) For the purposes of use set forth in XNUMX. "Purpose of Use of Personal Information" above, the Association will use the following corporations(Hereinafter referred to as the "Joint Use Corporation.")With our association as the administrator, we will jointly use personal information, including medical information, between us as follows:
Items of personal information to be shared
Name, date of birth, age, sex, address, email address, telephone number, patient ID, medical institution, medical record data (name of injury or illness, date of consultation, details written in medical record), health check data (images and values of each test item, findings, details of interview, details of instructions, summary of results)
Joint use corporations
Medical Corporation HIMEDIC Clinic WEST, Medical Corporation Midtown Clinic, Medical Corporation Trust Clinic, Medical Corporation Keisokai, National University Corporation The University of Tokyo Hospital, National University Corporation Kyoto University Hospital, other medical institutions affiliated with the Grand HIMEDIC Club, Medical Corporation Shinkokai
Any additions or name changes to the above joint use corporations will be notified on this website, at the time of your visit, or by mail, etc.
(2) The Association is comprised of the following corporations and companies:(hereinafter referred to as the "Joint Use Company.")With the Association as the administrator, the personal information will be handled as follows:(However, unlike the case of (1) above, this does not include medical information such as patient IDs, medical institutions, medical records, or health checkup data.)will be jointly used.
Purpose of use of joint use companies
To provide and operate the point services of joint users, to provide information about said services, and to use the information as research and study materials for the purpose of improving services
Items of personal information to be shared
Name, date of birth, age, sex, address, email address, telephone number, membership attributes, product purchase history and facility usage history, number of points, expiration date, usage history, and other personal information related to the provision and operation of the point service
Joint use companies
HIMEDIC Clinic WEST Medical Corporation, Midtown Clinic Medical Corporation, Trust Clinic Medical Corporation, Keisokai Medical Corporation, The University of Tokyo Hospital (National University Corporation), Kyoto University Hospital (National University Corporation), other medical institutions affiliated with the Grand HIMEDIC Club, Shinkokai Medical Corporation, and Resorttrust Group companies listed in the securities reports of Resorttrust Co., Ltd.
Note: The "Resorttrust Group affiliates listed in securities reports, etc." are published on the Resorttrust Group website (https://www.resorttrust.co.jp/).
8. Contact point
If you have any questions regarding the handling of personal information by our association, please contact the following office.
〒107-6206
Tokyo Midtown Tower 9F, 7-1-6 Akasaka, Minato-ku, Tokyo Tel: 03-5775-5520
Operating medical corporation: Midtown Clinic Medical Corporation
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